Privacy Policy
Last updated: November 9, 2026
At Edge of Mind Counseling, we believe privacy is an essential part of feeling safe, respected, and supported. Whether you're exploring our services, scheduling a consultation, or reaching out with a question, we are committed to handling your personal information thoughtfully and responsibly.
This Privacy Policy explains how information may be collected, used, stored, and shared when you visit www.edgeofmindcounseling.com or communicate with our practice through the website.
Information We Collect
Information you choose to provide
When you contact Edge of Mind Counseling, request a consultation, or subscribe to practice updates, we may collect information such as:
Your name
Your email address
Your phone number
Information included in messages or inquiries
Your newsletter subscription preferences
We encourage visitors to share only basic contact information and general questions through ordinary website communication channels.
Information collected automatically
Our website is hosted by Squarespace, which may collect certain technical information about website visits, including browser information, device type, IP address, and website activity.
This information may be processed through essential cookies and other website technologies to support website functionality, security, and limited website analytics. We have restricted nonessential cookies through Squarespace's privacy settings.
How We Use Your Information
We use information collected through our website to:
Respond to inquiries and questions about our services
Facilitate consultation requests and scheduling
Communicate about services and administrative matters
Send newsletters or practice updates to people who subscribe
Maintain and improve website functionality and security
Fulfill applicable legal obligations
We do not sell your personal information.
Scheduling and Client Services
Consultation scheduling and client services are managed through SimplePractice, a third-party practice management platform.
When you schedule a consultation or access client-related services through SimplePractice, information you submit is handled through that platform under its applicable privacy and security practices.
Clinical records and protected health information maintained by Edge of Mind Counseling are subject to our separate HIPAA Notice of Privacy Practices, available on our website.
Email and Phone Communication
You may contact Edge of Mind Counseling by email or telephone.
We use Google Workspace for practice email communications, with security and administrative safeguards intended to support applicable healthcare privacy requirements.
Although we take privacy seriously, electronic communications can carry risks, including messages sent through accounts or devices outside our control.
For sensitive clinical information, we may direct you to communicate through a secure client portal.
Emailing or contacting the practice does not, by itself, establish a therapist-client relationship.
Newsletter and Practice Updates
Visitors may choose to subscribe to newsletters and practice updates through forms on our website.
Newsletter subscription information is collected through Squarespace and transferred to Mailchimp, the platform we use to manage and send email communications.
We use this information to send updates about Edge of Mind Counseling, including practice news, educational content, and future service offerings.
You may unsubscribe at any time using the unsubscribe link included in our emails.
Newsletter subscriptions are separate from clinical services. We do not use confidential therapy records or protected health information to create newsletter mailing lists.
Cookies and Website Analytics
Our website uses essential cookies to support basic website functionality, security, and reliable operation. These cookies are necessary for certain website features to work properly.
We have configured Squarespace to restrict nonessential cookies, including optional analytics and performance cookies. We do not intentionally use optional Squarespace tracking cookies to identify returning visitors or track their browsing sessions.
Squarespace may still process certain technical information, including IP addresses, browser and device information, and website activity, for website operation, security, and limited analytics. Some website activity data may remain available even when nonessential cookies are disabled.
We also use Google Search Console to understand our website's visibility and performance in Google Search, including search impressions, clicks, and search queries.
Certain third-party services or embedded features may use their own cookies or technologies that are not controlled by Squarespace's cookie settings.
We do not intentionally disclose protected health information to general-purpose website analytics providers. Information related to clinical services is handled according to applicable privacy laws and our HIPAA Notice of Privacy Practices.
You may manage or delete cookies through your browser settings.
Third-Party Services
Edge of Mind Counseling uses third-party services to support our website and communications, including:
Squarespace: Website hosting and newsletter subscription collection
SimplePractice: Consultation scheduling and practice management
Google Workspace: Practice email communications
Mailchimp: Newsletter and practice update emails
Google Search Console: Website search performance monitoring and search visibility analysis
These services maintain their own privacy policies and security practices.
Where required, we use appropriate agreements and safeguards when service providers handle protected health information on behalf of our practice.
Our website may also link to external websites or resources. We are not responsible for the privacy practices of websites that we do not operate.
Information Security
We take reasonable administrative, technical, and organizational steps to safeguard personal information.
Access to information is limited as appropriate, and we use service providers and systems selected with privacy and security in mind.
No online service or electronic communication method can guarantee complete security.
Your Privacy Choices
You may contact us with questions about personal information submitted through our website, including requests to access, correct, or delete information where permitted by law.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications.
Nonessential cookies have been restricted through our website's privacy settings. You may also manage or delete cookies through your browser settings.
Requests involving clinical records or protected health information are governed by applicable law and our HIPAA Notice of Privacy Practices.
Children's Privacy
Our website is intended for individuals seeking information about counseling services and is not designed to collect personal information directly from children under 13.
If we become aware that personal information has been collected from a child in a manner requiring parental consent, we will take appropriate steps consistent with applicable law.
Changes to This Policy
We may update this Privacy Policy as our website, services, or legal obligations change.
Updates will be posted on this page with a revised date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Edge of Mind Counseling
Email: mike@edgeofmindcounseling.com
Phone: (336) 283-3951
Website: www.edgeofmindcounseling.com
For information about your rights regarding protected health information, please review our Notice of Privacy Practices.